A niche importer with outdated tools
Celeste Motors imports high-end Japanese cars, mainly from auctions in Japan. The market: JDM (Japanese Domestic Market) enthusiasts, collectors, French and European brokers who want a R34, an MK4 Supra or a Type R in original condition.
Before SDR Web, their process was entirely manual. Vehicle catalog kept on Excel, shared by email to a client list. Live auctions in Japan? Copy-paste from source site to WhatsApp. No digital differentiation vs competitors, and impossible to scale: each new client meant more manual follow-up hours.
3 friction points blocking growth
No real-time visibility on auctions
Buyers learned about a vehicle too late. Japanese auctions move fast (24-48h), and a client notified the next day misses the opportunity.
Frozen catalog, slow updates
A new arrival could take 3 to 7 days to reach clients. Meanwhile, the competitor with a dynamic site was selling.
No structured lead capture
No smart form, no vehicle alerts, no client area. Interested prospects left without follow-up.
A real-time auction platform + a complete CRM
We delivered an autonomous web platform where Celeste publishes each vehicle at auction in Japan in a few clicks. Clients see stock in real-time, can place a pre-booking request, and receive instant email alerts on new arrivals matching their criteria. Behind the storefront, a complete custom-built CRM: every vehicle is tracked in it, every client has their history there, and the team runs everything from a single tool.
The fourteen days below delivered the auction platform. The rest was built afterwards, at the pace of the business:
From a month to a week, and zero technical dependency
Car sales
What used to sell in a month now sells in a week. Pace reported by the client; volumes and revenue stay with them.
Catalog update delay
From 3-7 days to real-time. A new vehicle is live and alerted to clients within the minute.
Management autonomy
The Celeste team publishes, edits, removes vehicles without contacting us. Zero support tickets on routine operations.
Critical bugs in production
Since go-live, no interruption on real-time auctions. PHP/MySQL stack chosen for robustness, not trends.
They built my two sites and from the first weeks I received requests via the form. Tangible result, professional and responsive team.
Mohssine El Mahir
Google review ★★★★★
Video testimonial
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